Last Updated: June 23, 2026
When you make a reservation through our website, we collect personal information including your name, email address, and rental preferences. This information is used solely to process your equipment rental and communicate relevant details about your reservation.
Your personal data is used to fulfill equipment rental requests, send confirmation emails, and provide customer support related to your booking. We do not sell or share your information with third parties for marketing purposes.
All personal information is stored securely on servers located in Canada. We implement industry-standard security measures to protect your data from unauthorized access or disclosure.
Reservation records are retained for three years to maintain service history and support potential warranty or damage claims.
Our website uses essential cookies to remember your cookie consent preference and maintain session functionality. We do not use third-party tracking cookies or analytics tools that collect personally identifiable information.
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at [email protected] with your request.
You may withdraw consent for data processing, though this may limit our ability to provide rental services.
We do not integrate with third-party payment processors or external platforms that would access your personal data. All transactions and communications occur directly through our systems.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email to active customers.
For privacy-related questions or concerns, contact us at:
vine-seal
847 Granville Street
Vancouver, BC V6Z 1K3
Canada
Email: [email protected]